What Our Clients Say

Steve and Connie are great, was able to save me money on my insurance policy while also adding med pay. Great customer service 10/10 recommend !

Our company has been a client of The Marcus Group for many years for now. We are completely satisfied with their service, in particular with Ms. Ardala DePalo's professionalism, expertise in the field and, most importantly, prompt response to any of our concerns. We strongly recommend The Marcus Group for all your insurance needs.

I have been insured with Marcus Group for 4 years. I highly recommend using this FABULOUS company and their FANTASTIC employees! HUGE SHOUT OUT TO CONNIE DEAN for all her continuous efforts and kindness. They truly care!!!!!!!!!!

The Marcus Group is everything you want in an insurance agency — responsive, knowledgeable, and genuinely caring. Their team took the time to understand my specific needs and crafted a personalized insurance plan that fit my budget without sacrificing coverage. You can tell this is a family-owned business that truly values relationships — they make you feel like more than just a client. Their deep understanding of the South Florida market and access to top carriers really sets them apart. Highly recommend them for anyone looking for home, auto, or business insurance done right!

Krystal was very attentive to our needs; did a great job shopping those needs resulting in a policy that met our budget expectations and the coverage we wanted; provided regular and unsolicited updates to us; and was always professional and courteous in those communications. Thank you!

The response time from Nicole was fabulous. Very knowledgeable and helpful for all insurance needs. This company is a pleasure to work with. I highly recommend

EXCELLENT CUSTOMER SERVICE.

It was easy, fast, without headaches. Jeannette was always available and kept close communication with all parties involved. Jeannette is efficient, effective, knowledgeable and caring. I recommend her and her company without reservations.

You made every step seamless and worked perfectly with the title company. A+ people and experience!

Ardala and Connie are both fantastic to worth with. I have used this company's services for several years and there is no better insurance agent to be found. The service is exceptional, and their attention to detail sets them apart from their competitors. - personal and commercial customer.

I have used many agencies in the past and The Marcus Group surpasses them all in service and professionalism. Nicole went out of her way to find the best policy for my company. She will get all of my business in the future!!!! Thank you!!! From all of us at Lewis and Palmer Benefits!!!

In all my years as a multiple type insurance consumer, this is the first insurance company I've worked with where I have experienced total professionalism and the best guidance. My husband and I have several lines of insurance via the Marcus Group and it is so comforting to know that we are really 'covered' properly. Not only that, when we have questions we have a trusted advisor as well. I can't say enough about Nicole, Connie, Stu, and the entire team at the Marcus Group! They are the best insurance company in South Florida. . .

My agent, Ahytsha, is the best, awesome customer service. She listens and delivers. Actually, that insurance company has all-around professionalism

Very rarely in life do we find a business with such over-the-top expert customer service, quality product and complete understanding of our needs. The Marcus Group has been good to me and my family for DECADES. This is a very STRONG recommendation - pick up the phone and without hesitation, make this your new insurance agency. You will not be sorry. Thank you, Connie, for ALL you have done for us!

Excellent customer service and follow up. Nicole noticed that I might be confused with terms when I responded to her email. She immediately contacted me on the phone to offer information and answer my questions. I truly felt that she was looking out for me. Thank you!

New to Florida, experience was easy, detailed,results delivered timely, accurately. Very personal, very accessible

We work with Ardala D. at the Marcus Group. I highly recommend her. Very professional, knowledgeable and willing to go the extra mile to make sure that we get what we need. She is also very patient in answering all our questions. We have been with her for many years and don't regret one minute of it.

They consistently go above and beyond

I highly recommend the Marcus Group for anyone looking for insurance. They do a wonderful job and put their clients first!

The service and attention to detail is at all times beyond excellent,Steve has always listened to our needs and requirements and has always continued to deliver great service.

Ardala Depalo has worked with us for years. She is professional and always follows up in a timely manner. Most importantly, she is always looking out for our best interest.

Nicole Marcus assisted me with getting a lower rate on my auto insurance. She was very knowledgeable and had a few great suggestions for me to adjust my coverage and gain more coverage for less than what I paid prior with State Farm.

When my partner and I were buying our first home, our trusted mortgage lender recommended we talk to one of his recommended homeowners insurance companies, The Marcus Group. We called and spoke to Steve Marcus about our home and our insurance needs. We then continued the conversation with his daughter Nicole and her assistant Dehilia. They were able to go through and find the perfect plan and insurance company for us and our needs. Nicole walked me through the policy and talked us through the complicated jargon of the insurance policy to make sure everything made sense to us. Dehilia was also amazing to work with, she followed up to ensure we had all of our discounts/endorsements on the policy and made sure we had all of the paperwork needed for our closing. Everyone was very communicative and friendly throughout the whole process of getting a homeowners policy and I would recommend The Marcus Group to anyone needing insurance!

Very prompt and professional and knowledgeable. Made very good suggestions to fit our specific needs. Highly recommend.

Excellent!

I love that I get warnings before my renewal has arrived with things to consider, such as any potential changes I may want. Almost every renewal period I ask for a review and I get quick responses in my request to reevaluate my current insurance, and slight changes to my needs. The customer service is great, I never feel as though my questions are a bother. They always make me feel they want to save me $ and that I raise valid questions.

It was a pleasure to work with Ardala. We got a very competitive quote for our homeowners insurance. The process quick and flawless. Ardala kept in touch with us throughout the entire process. Highly recommend Ardala and Marcus Group.

Highly highly recommend The Marcus Group. I purchased my home with no knowledge of FL insurance and they were so helpful with getting me proper coverage and explaining all that I needed to know. They went above and beyond to find me a great deal and I am definitely going to them for all other insurance needs. Thank you!

Very professional, friendly, and explain everything as many times as it takes in order to understand.

You and your team are always accessible and helpful. The word NO is never a reply. Friendly and helpful is a winning combination. Thank you

Great service. Quick turn around and getting back with customer. Great explaining every detail and caring to client needs.

Nicole was an absolute pleasure to talk to on the phone she answered all my questions and got me the insurance I needed.

Awesome Agency to work with and extremely during the entire process

Nicole and The Marcus Group had fast service and treated me like a valued customer.

The Marcus group was fast, efficient and gave wonderful service. They took the time to find us the best deal. highly recommend.

I have used The Marcus Group for insurance for over 15 years. Nikki and her staff have always gone through a thorough process of getting the best coverage at the best price with excellent rated insurance companies. Because they are independent agents they are able to shop multiple insurers to get the best rates.

Insurance needs are always met. Friendly and easy to renew. Been. Customer since 2000!

got excellant service from all the staff concerned. They were all very polite & courtious. And of course the price was very very competitive!!

Excellent service, always available for questions, priced right

Whenever I call The Marcus Group, I know I will get personal attention to whatever my insurance needs may be and I am always 100% satisfied with what they have done for me in all the years I've been with them.

Michelle took my current insurance information and was able to save me a substantial amount of money on my car and home owner's. Her response time was immediate and she is a pleasure to work with. .

Newly divorced I was looking for new insurances, the time online & phone calls, I was frustrated and uncertain. A colleague recommended the Marcus Group. When I called I was skeptical as I was accustomed to going directly to each insurance company separately. Instantly I was put as ease, friendly, knowledgeable, patient staff attended to my requests & found the best coverage for my situation. Also the best price. Highly recommended!!

I have been working with Laura for years it is a pleasure, extremely helpful and professional. Thank you Laura for your hard work …...you are the best!!!!

The Marcus Group has been providing my homeowners insurance for some time. They were recommended to my by my sons who both use them. I am know whenever I recommend them to others they will not be disappointed.

MIchele is the Best! She and Nikki are very helpful and knowledgable; especially when I had to file a hurricane claim last year!

I have had the incredible pleasure of working with Michele Schneider at The Marcus Group for many years. Michele is amazing as she handles our private business and our homeowners insurance in addition to the now instituted 'flood insurance' being residents of hurricane prone Florida. (in fact when our area was hit last year she went above and beyond the call of duty frantically texting me to be sure we were safe as it it Naples directly!) I couldn't ask for a more personally invested insurance agent than Michele. When I need something for our company she has it handled within minutes not hours or days. When I question something about insurance that I don't understand, Michele answers my question immediately and if she doesn't know the answer she, again, finds the correct answer and gets back to me promptly. We are truly blessed to have someone in our corner who treats us respectfully as if we were family. In the day and age where everyone is budget conscious, Michele is again THAT too! I know we are always getting a fair price in addition to impeccable service searching for the best, most efficient deal for us because she searches for our best plan and deal. ! I can not say enough wonderful things about Michele Schneider and The Marcus Group as a trusted insurance company in our area. Look no further! You've found the right person in Michele Schneider!

They don't just treat as a client, they treat you like a family.

Laura ckark rodriguez is very professional and always help in every each way

I have been a client of The Marcus Group since 2012 and I have never been let down! Jeanette works hard to always find my husband and I the best quotes. She is extremely knowledgeable and always friendly and helpful. It’s like speaking to family every time I call. Wonderful company!

my agent michele schneider has given my family great service over the years

South Florida investor and client of The Marcus Group for over ten years. They guided me through the rules and regs of the insurance industry always looking out for my best interests. Beyond the call of duty help from Nicole herself was the norm. More than most any vendor with whom I worked as an entrepreneur or corporate manager for that matter. Nicole and TMG are the best.

Nicole has helped me with my home owner's and car insurance. Whenever I had any questions Nicole was prompt, friendly and knowledgeable in answering me. Nicole and her team were the best!! They took the time to understand my specific needs and never tried to sell me something i didn't need. I would highly recommend The Marcus Group for all your insurance needs. Thank you Nicole!!

Great Customer Service. Would recommend them to anyone who is looking for insurance - They are very knowledgeable